Doll Care Instructions (IMPORTANT)

At Dollsy Reborns UK, our dolls are made to be beautiful, high-quality, and long-lasting when cared for properly. Please read these instructions carefully to keep your doll in excellent condition.

Reborn Dolls for Children (Ages 3+)

  • Cleaning: Wipe gently with a damp cloth. Do not submerge in water.

  • Hair: Brush gently with a soft comb. Avoid heat or harsh chemicals.

  • Clothing: Remove clothing before cleaning the doll. Wash clothes separately according to fabric care instructions.

  • Storage: Keep in a cool, dry place away from direct sunlight.

  • Handling: Handle gently and supervise young children during play. Avoid pulling on limbs, hair, or facial features.

Weighted Reborn Dolls (Ages 14+)

  • Cleaning: Wipe vinyl parts gently with a damp cloth. Do not attempt to wash the weighted filling.

  • Hair: Brush gently with a soft comb; avoid heat or chemicals.

  • Storage: Store in a cool, dry place away from sunlight. Place on a stable surface to prevent falls.

  • Handling: Lift the doll by supporting the torso and evenly distributing the weight. Avoid lifting by limbs alone.

Silicone Dolls - Fully Weighted (Ages 14+) – Collector Care

Silicone dolls are collector items, not toys, and are not suitable for children. Silicone is a delicate material and requires gentle handling at all times.

Handling:

  • Always handle with clean, dry hands. Oils, lotions, or dirt can damage the silicone or paint.

  • Support the doll’s torso and limbs when moving it. Avoid lifting by fingers, hair, or limbs alone.

  • Move slowly and carefully to prevent falls or impacts.

Cleaning:

  • Clean with a soft cloth or sponge using mild soap and lukewarm water.

  • Never use alcohol-based, abrasive, or harsh chemical cleaners.

  • Pat dry gently and allow to air dry completely before dressing. Avoid rubbing the painted surfaces.

Silicone Feel & Powdering:

Silicone is naturally tacky to the touch and may become sticky after handling, dressing, washing, or contact with fabrics. This is a normal characteristic of silicone dolls and is not a defect.

To maintain a soft, silky feel, lightly dust the doll with a talc-free baby powder or silicone care powder as needed. Apply a small amount using a soft brush, powder puff, or clean cloth, then gently remove any excess.

Depending on handling and environmental conditions, regular reapplication of powder may be required.

Avoid using oils, lotions, petroleum-based products, or harsh chemicals on the doll, as these may damage the silicone or affect the painted finish.

Changes in texture, including tackiness and the need for periodic powdering, are normal characteristics of silicone dolls and are not considered manufacturing faults.

Hair Care:

Our silicone dolls may be supplied with one of two rooting methods:

Nylon Rooting

  • Uses soft nylon hair fibres.
  • Each rooting stitch may contain multiple strands of hair.
  • This method provides a fuller appearance and increased durability.

Premium Mohair Rooting

  • Uses high-quality mohair fibres for a more realistic appearance and feel.
  • Each rooting stitch typically contains a single strand of hair.
  • This method creates a highly realistic look but is naturally more delicate than nylon rooting.

For both hair types:

  • Brush gently using a soft baby brush or wide-tooth comb.
  • Avoid pulling, tugging, excessive brushing, or rough handling.
  • Do not use heated styling tools, hairdryers, curling devices, or chemical treatments.
  • Hair should be lightly misted with water if styling is required.

Important Hair Notice

All rooted hair is hand-implanted and some shedding is normal during the lifetime of the doll, particularly after brushing, styling, dressing, or general handling. Mohair-rooted dolls are especially delicate due to the fine nature of the fibres and the realistic single-hair rooting technique.

Minor hair shedding, loosening of strands, or gradual thinning through normal use and handling is not considered a defect and is not covered under our Returns & Refunds Policy.

Paint & Detailing:

  • The doll’s paint is delicate and can wear off easily. Avoid friction, rubbing, or contact with rough surfaces.

  • Do not apply makeup, nail polish, or other chemicals to the doll.

Storage & Display:

  • Store in a cool, dry place away from direct sunlight.

  • Display on stable surfaces or in a display case to prevent dust accumulation and accidental damage.

Important Notice:

  • Dollsy Reborns UK cannot accept responsibility for any damage occurring after delivery, including wear from handling, friction, sunlight exposure, or use by children.

  • Any silicone doll given to a child or handled roughly is not covered under our Returns & Refunds Policy.

  • This does not affect your statutory rights for faults present at the time of delivery.